𝐋𝐨𝐯𝐞 𝐓𝐡𝐲 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫

✅Author: Rick Kirschner, 272 trang, bìa cứng có bìa áo, tình trạng tốt
✅The bestselling authors of Dealing with People You Can’t Stand deliver proven tactics for exceptional customer service
In today’s consumer-driven market, the first commandment is love thy customer. As highly sought-after corporate trainers and speakers, Rick Brinkman and Rick Kirschner use their trademark no-nonsense style and innovative communication techniques to win over even the most difficult customers, keeping them satisfied and loyal. Their unique, user-friendly approach to customer service focuses on the personal interactions between businesses and customers that can make or break the deal.
Love Thy Customer provides people-oriented advice for short-term success and long-term growth, including:
Skills and strategies to win customers over
Tactics to prevent customer dissatisfaction
Maneuvers to resolve a full range of problems
Ways to maintain customer focus
Methods for business owners to cultivate a strong service ethic
Customer satisfaction is more important than ever, and Love Thy Customer delivers the strategies that build a strong and loyal consumer base.