Lawrence S. Munson (Author), bìa mềm, tình trạng bên trong tốt, giá dán ngoài bìa.
Completely updated and expanded to reflect the exploding use of electronics in training program design and delivery, this much-anticipated second edition is at once a sourcebook of tested training principles and practices, and a complete guide to developing a full-fledged training function in any business organization. Training expert Lawrence S. Munson draws freely upon checklists, diagrams, and “war stories” from veteran trainers to illuminate every aspect of managing and coducting training seminar programs. He shows readers how to first gain the support of management and improve the training climate, then details exactly how to organize and staff a training department, and decide when and where to go outside for outside help.