𝐙𝐚𝐩𝐩! 𝐓𝐡𝐞 𝐋𝐢𝐠𝐡𝐭𝐧𝐢𝐧𝐠 𝐨𝐟 𝐄𝐦𝐩𝐨𝐰𝐞𝐫𝐦𝐞𝐧𝐭

Author:William C. Byham, 197 pages, paperback.
Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they “own” their jobs. It’s all here, in an accessible guide for the successful managers of tomorrow.