𝐙𝐚𝐩𝐩! 𝐓𝐡𝐞 𝐋𝐢𝐠𝐡𝐭𝐧𝐢𝐧𝐠 𝐎𝐟 𝐄𝐦𝐩𝐨𝐰𝐞𝐫𝐦𝐞𝐧𝐭

✅Author: William C Byham, 224 trang, bìa cứng có bìa cứng, tình trạng tốt
✅Zapp! is a modern-day fable that explores the concept of empowerment in easily recognizable and applicable terms. It details what managers and organizations must do to create and maintain an empowered work force – dedicated to constant improvement in terms of quality, output, sales and customer satisfaction. Most managers know that revitalization in their companies must occur from the ground up. But how can they get that message to employees without applying the kind of pressure that makes them even less productive? Much more accessible than other works on parpicitative management, Zapp! shows managers how to encourage responsibility, acknowledgement, and creativity so that employees feel they “own” their jobs. With hands-on examples, Zapp! shows readers the basics that allow them to use this principle in every situation, from large meetings to one-on-one conversations to formal evaluations, and really get results.